Privacy Policy

Welcome to FlashSim (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flashsim.store or purchase our eSIM products.

If you have questions or concerns, please contact us at ZoieBeiting6255@hotmail.com or call +84 942 497 665.

1. Information We Collect

We collect information you provide directly to us when you:

Place an order for an eSIM plan
Create an account on our website
Contact our customer support team
Subscribe to our newsletter or promotions

This may include your name, email address, phone number, billing address, and payment information. We do not store full payment card details — all transactions are processed securely through our payment providers.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your eSIM orders
Send your QR code and activation instructions via email
Provide customer support and respond to inquiries
Send transactional emails related to your purchase
Improve our website, products, and services
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services (e.g., payment processors, email delivery services), subject to strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at ZoieBeiting6255@hotmail.com.